Remind fans of your gratitude every now and adore them on occasion. You should also reward loyalty with free giveaways like coupons for free products.
Always post an answer to any feedback and comments. Ignoring it will give a negative image of your brand. When handled professionally, folks are sure to admire the page and return often.
Ask customers to submit reviews you can post them on your facebook page. People showing interest in your products are looking into purchasing from you will appreciate reading reviews and comments from others with experience. Potential customers will be more likely to make a purchase if they can see the thoughts of satisfied customers on your business's Facebook page.
Promote your fans and help them for helping you. Take one day each week and use it to share other people's pages and sites. Keep it all within a single post.This makes others happy and it will increase their loyalty to you.
Look out for those that want to hinder your company. Facebook. To keep yourself protected, you must be on top of any comments that people post and remove undesirable contact immediately.
Answer all questions and respond to comments quickly. Thank them for contacting you, and follow it up with an answer to whatever they have asked you. Share links to your business's site or FAQs page to help answer common questions.